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Position Summary:This role will play an integral part in supporting and leading marketing support for our franchisee network across all 5 of the WellBiz brands. They will serve as the first (and main) point of contact within Marketing and, as a generalist, can speak to all aspects of the Marketing strategies in close partnership with Brand, Digital and Creative strategy teams with inquiries from our franchise network.
WellBiz Brands Benefits:
- Unlimited time off and holiday schedule
- Medical, dental, vision, and life insurance
- Health Savings Account
- Flexible Spending Account
- 401K match
- Monthly allowance for spend at WellBiz Brands, Inc. owned brands
- Cell Phone reimbursement
- Free Employee Assistance Plan
Compensation Range: $75-90k.Offers to select candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
Position Responsibilities:
- The Senior Manager knows our brands’ business and industry very well and can help counsel and guide owners with this knowledge, both strategically and tactically (i.e. various ad campaigns and related creative, Brand KPIs, how they use WBZ1, etc.).
- Is a genuine service-oriented professional who easily builds rapport with owners, is an excellent communicator, and can adapt his/her demeanor to serve a wide variety of client personalities and digital competencies.
- This person naturally excels at understanding and clearly explaining marketing strategies and tactics, and can identify and analyze performance opportunities and threats.
- He/she builds strong relationships with Marketing and franchisees through timely, accurate, and thorough information sharing and support for their marketing initiatives and goals.
- Supports the VP of Integrated Marketing in effectively leading the and collaborating interdepartmentally to solve problems, unearth new ideas and grow WBB’s business.
- Develops strong Brand relationships by representing their interests, initiatives and concerns in a timely manner internally and among their franchisees and co-ops/regions
- Meet regularly with your fellow Marketing teams to ensure the successful onboarding and grand opening of new locations and provide regional updates
- Lead meetings with owners, including sending out meeting invitations, ensuring the Meeting Notes are updated by all relevant parties, and assigning WBB “action items” to appropriate WBB team members
Essential Skills, Experience, and Qualifications:
- Bachelor's Degree in Marketing or Business Related Field.
- 5 Years experience.
- Experience in supporting a multi-brand environment, ideally within a Franchise environment.
- Proven track record of establishing strong processes to gain scale in large organizations
- Strong understanding of both digital and traditional marketing strategies
- The ability to learn quickly and adapt to changing conditions with a positive attitude
Apply Today!
If you are passionate about marketing and want to leverage your creativity in a new role, we would love to meet you and discuss the possibility of a long and rewarding career!
Position Summary:WellBiz Brands is looking for a highly motivated and self-driven Franchise Business Coach to support franchisees of the Wellbiz franchise portfolio by coaching them on how to effectively operate their business. This person will be critical for the success of franchisees and will have a broad range of experiences, including franchise operations management, leadership, compliance, and analytical and problem-solving skills. They should be able to work collaboratively with other departments, communicate effectively with franchisees, and implement systems and processes that support the success of the franchise.
WellBiz Brands Benefits:
- Unlimited time off and holiday schedule
- Medical, dental, vision, and life insurance
- Health Savings Account
- Flexible Spending Account
- 401K match
- Monthly allowance for spend at WellBiz Brands, Inc. owned brands
- Cell Phone reimbursement
- Free Employee Assistance Plan
Compensation Range: $75-90k with opportunity for manager bonuses. Offers to select candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
Position Responsibilities:
- Support and oversee stores within the assigned territory
- Understand the brand mission and operational objectives for each location
- Develop goals and a strategic plan for low performing locations
- Ensure brand compliance
- Conduct trainings and facilitations for franchisees including regional on-site trainings
- Be a resource for owners and staff and direct them to the appropriate departments
- Communicate the needs of the owners with operations to ensure the best franchisee experience
Essential Skills, Experience, and Qualifications:
- Franchise Experience: 2+ years experience in franchise operations; specifically managing franchisees and implementing franchise systems and processes.
- Leadership skills: The Brand Experience Manager should have strong leadership skills, with the ability to motivate and inspire teams. They should be able to lead by example, establish a positive work culture, and provide direction to team members.
- Communication skills: Strong communication and interpersonal skills are essential for this role. They should be able to build strong relationships with internal and external stakeholders, communicate effectively with franchisees, and collaborate with other executives.
- Analytical and problem-solving skills: The ideal candidate should have strong analytical and problem-solving skills. They should be able to identify opportunities for improvement, develop effective strategies to implement them and track progress toward goals.
- Bachelor's degree: A bachelor's degree in business, operations, or a related field or equivalent experience is preferred or equivalent experience.
Apply Today!
If you are passionate about marketing and want to leverage your creativity in a new role, we would love to meet you and discuss the possibility of a long and rewarding career!
The Director of Operations will be responsible for the operational support and professional business guidance for ~50-75 franchise-owned studios across the portfolio. The Director of Operations works together with the Franchise Owners, the Denver Support Center, and peers to drive operational excellence and economic improvement and optimization for the Franchise Owners. The Director is the primary source for communication, business analysis, and training for their respective studios. This individual is responsible for ensuring compliance to operational and procedural standards, system-wide uniformity, and adoption of new programs for all studios in their region.
The Director of Operations will address these areas of focus: communication of strategic initiatives, business analysis, performance and improvement support, and training and development. The Director serves as an advisor for the studio owners and managers, providing guidance and support in day-to-day aspects of the operations as well as high-level business analysis to ensure the growth and success of the business long-term. This position is responsible for holding franchise owners accountable for defined tasks and goals, for conducting regular business reviews, and for driving appropriate engagement. This person is highly analytical, has strong coaching skills and is self-directed, influential, and persuasive, with the business acumen and vision to guide franchise owners
WellBiz Brands Benefits:
- Unlimited time off and holiday schedule
- Medical, dental, vision, and life insurance
- Health Savings Account
- Flexible Spending Account
- 401K match
- Monthly allowance for spend at WellBiz Brands, Inc. owned brands
- Cell Phone reimbursement
- Free Employee Assistance Plan
Compensation Range: $95-115k. Offers to select candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
Responsibilities:
- Ongoing communications with the Studio Owners to discuss brand priorities, operational focus areas, and studio-specific plans, opportunities, goals, and progress towards those goals. Communications for the Franchise Operations team range from quick weekly update videos to set monthly calls, to weekly open office house, to regional meetings a few times a year.
- Meeting with Franchise Owners to review business and consumer feedback metrics and building plans for improvements. Sharing best practices across the system to drive overall improvement.
- Participating in regular conference calls, meetings, and other forums to effectively and efficiently report on business activities and results. Lead webinars as needed.
- Leading Regional Meetings a few times a year to discuss business priorities and train Franchise Owners and Managers on new tools, systems, and best practices to support their success.
- Providing or developing reports and/or training materials to assist Franchise Owners in growing their business. This Director will work with the Learning & Development team to ensure the right tools are available for the Studios – including developing culture and leadership skills for owners and managers; developing strong teams; sales training for the front desk associates; attracting, retaining and developing talent; and ensuring a safe and trusting environment in the Studios. The Franchise Ops team also participates as needed in the periodic Franchise University sessions at the Support Center.
- Assisting with new studio openings and transfers. Coaching the Franchise Owner through Franchise University and helping as needed with the pre-opening process and on-site training.
- Working collaboratively with Franchise Owners and the SVP of Operations to facilitate any closures or sales / transfers of the studios.
- Collaborating with the Support Center to represent Studio Owners to build programs that can be implemented successfully by the studio teams to ensure success. Assisting in the development, management, and implementation of new programs with the Support Center team.
- Conducting periodic studio visits to meet with the team and assess the studio and meet with the team.
- Managing a personal work schedule that focuses on the highest priorities and ensures high visibility and interaction with Franchise Owners, while achieving positive and timely business results across the Region.
Experience:
- Bachelor’s degree in business or related field.
- 5-10 years of success supporting franchisees, working in a franchised business, or in a field operations position.
- Multi-unit management experience preferred.
- Experience in the health, wellness and fitness industries is a plus.
- The candidate must be an experienced and proven franchise operations consultant who possesses demonstrated and superior leadership skills, with a proven track record of coaching, collaboration, and mentoring.
- Personable and able to communicate with all studio team members, from owners and managers to instructors/therapists and front desk associates.
- Experience supporting franchisees with a genuine passion for coaching for results.
- Excellent planning and time management skills; strong organizational skills and can effectively prioritize needs and shift focus to meet the changing demands of the role.
- Solid business acumen with excellent analytical and financial skills. Ability to analyze different metrics and provide coaching to the Owners.
- Solid written and strong verbal communication skills including delivery of group presentations; effective communicator who can enhance performance through open dialogue.
- Strong influencing skills with ability to motivate a Franchise Owner into action.
- Ability to positively influence and lead the implementation of key initiatives under tight deadlines.
- High attention to detail; ability to improve operational effectiveness.
- Ability to assess effectiveness of operations, programs and staffing while respecting core enterprise values.
- Ability to remain flexible in a constantly changing environment.
- Remain confident and calm under stress, tight timelines and pressure to get results.
- Willingness to travel frequently (approx. 25-50%) and ensuring high visibility and accessibility to franchise locations as needed.