Are you ready to make a direct impact on our brand’s future? As the Director of Operations Project Management, you'll be at the forefront of our strategic vision, transforming big ideas into real-world results across our organization. You’ll be part of the Operations Strategy team, where your role is pivotal in guiding critical projects from inception through successful market launch. In this role, you’ll work closely with cross-functional leaders from teams like Marketing, Finance, Technology, and Supply Chain to manage initiatives that bring our innovative concepts to life. You’ll own the planning and execution of new services and projects, ensuring that each launch is successful, timely, and aligned with our business goals.

 

Your expertise will drive our growth as you manage project accountability, from scoping to completion, and ensure each stage is delivered on time and on budget. This position is perfect for a strategic thinker with a passion for innovation, collaboration, and hands-on execution. Ready to shape the future with us? Join a team where your leadership will fuel our success and deliver exceptional experiences across all our brands.

 

 

WellBiz Brands Benefits:

• Flexible time off and holiday schedule
• Medical, dental, vision, and life insurance
• Health Savings Account
• Flexible Spending Account
• 401K match
• Monthly allowance for spend at WellBiz Brands, Inc. owned brands
• Cell Phone reimbursement
• Free Employee Assistance Plan

 

Compensation Range: $100k - $120k with a bonus of up to 20% base salary. Offers to select candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.

 

Responsibilities:

• Actively and effectively implement, utilize, and continuously refine the WellBiz Brands project playbook methods ensuring a successfully executed launch and implementation of key initiatives.
• Work with specified business unit leaders and cross-functional team members to create project plans for strategic projects and initiatives.
• Accountable for holding teams to timelines, moving projects from idea to fruition, and working to escalate any issues that arise with the working team.
• Partner with the Brand Management team to manage the backlog of innovation ideas. Coordinate efforts to meet regularly to review each brand's priorities.
• Coordinate communication with franchisees to ensure seamless rollout of innovation go to market plans.
• Create and maintain the appropriate level of project documentation.
• Work collaboratively with project owners to define project scopes, deliverables, and timelines.
• Facilitate project meetings, set meeting agendas, and track tasks and issues to resolution.
• Manage changes in project scope, schedule, and cost.
• Collect project metrics and communicate status to key stakeholders and executive leadership.
• Lead project completion and closure activities (post-launch survey, reporting, etc.)
• Regularly communicate with members of the Executive Leadership Team and Steering Committees to discuss project status, blockers, and estimated timing of key tasks.
• Assist with training internal team members to support the adoption of WellBiz Brands project playbook methods, tools, and principles.

 

Essential Skills:

• Applies operational systems thinking, knowledge, and experience to influence best practices and process management.

• Detail-oriented, self-directed, and proactive in identifying problems and developing solutions.

• High level of personal accountability.

• Technologically savvy

• Quick learner with problem-solving ability who can work well under pressure with ever-changing deadlines.

• Demonstrates analytical competence to correctly collect, analyze, synthesize, and integrate reports and communications.

• Basic understanding and demonstrated application of project management methodologies, including waterfall, agile, and hybrid.

• Ensures follow-up action for issue resolution. Forward-thinker that anticipates needs and requests.

• Ability to manage multiple projects and deadlines simultaneously.

• Team player with strong relationship-building skills across all levels.

• Self-starter mentality. Ability to create processes and procedures without a blueprint. Ability to thrive in the unknown.

• Works with minimal direction to complete complex tasks.

• Excellent verbal and written communication skills.

 

Preferred certifications/educational level:

• 4-year degree or equivalent experience in Business Administration, Project Management, Information Technology or related field.
• PMP or CAPM or other project management certification a plus

 

Preferred experience:

• 5 to 7 years of progressive project management, administration, or information technology experience.
• Proven, demonstrated experience bringing complex new concepts to fruition.
• Experience with multi-unit retail, hospitality, and franchise systems.

WellBiz Brands, Inc. is the manager of five beauty, health and wellness franchise brands: Elements Massage®, Amazing Lash Studio®, Drybar®, Fitness Together® and Radiant Waxing®. Headquartered in Denver, Colorado, WellBiz Brands, has more than 800 combined U.S. locations across the five brands. Through the WellBiz Brands support staff, the brands strive to uphold these core values: fun, ownership, respect, passion, and integrity. These core values embody all that is important for each brand - from franchise owners to clients - to lead healthy, balanced lives. All five brands offer unique franchise opportunities for entrepreneurs from all walks of life and various investment levels, with a fresh focus on recurring revenue models. For more information about WellBiz Brands and its franchise opportunities, visit WellBizBrands.com.

At WellBiz Brands we value, promote, and celebrate diversity, equality and inclusivity. We believe that a diverse mix of talented people sparks creativity, fosters innovation, and drives results and broad understanding of diversity in all ways.